campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 75 of 402
 
Review of Community Recovery Team (CRT)
11th May 2022


I will write a lettet

Suggested improvements
In lettet

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Perinatal Mental Health
11th May 2022


My culture was not an issue and irrelevant to the subject so this never arose

Suggested improvements
The seminar was good and thought provoking. Thinking about mental health and how to improve it is something everyone should be involved with, especially when related to loved ones.

Experience
Dignity/Respect
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Perinatal Mental Health
10th May 2022


I was able to cope with my maternal OCD much better during my pregnancy. Everyone involved was kind and understanding.

Suggested improvements
I can't think of anything.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of IAPT (Changing Minds)
10th May 2022


I was at home, so I was happy in my own space. [name removed] gave me space and time to answer; she repeated what I said to ensure that she had interpreted my responses. I had to deal with an issue during my session, and [name removed] was happy to call me back when everything had been sorted.

Suggested improvements
I appreciate that the pandemic has changed the way we work now, but I feel it would help initially to meet with your therapist before the sessions start.

2022-05-11 12:22:04
Response from Campbell House

Thank you for your comment about a face to face initial meeting. I have passed this to the service manager for review. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Perinatal Mental Health
9th May 2022


I always felt understood and that I could open up about anything and nothing was too much of an issue

Suggested improvements
The fact that it was on Microsoft teams and not in person

2022-05-11 10:02:51
Response from Campbell House

Thank you for taking the time to leave a review for our service. We appreciate your feedback and will look to make changes where we can.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Structured Clinical Management
9th May 2022


I feel I was treated with respect by the group facilitators during my time doing scm. Facilitators were curteous and respectful during the modules. Everything was explained clearly in a way that I was able to understand.

Suggested improvements
I personally do not feel there was anything that could have been done better than it already was.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of IAPT (Changing Minds)
5th May 2022


My therapist was very helpful and got to know me well during my course of therapy. However I don’t think there was really any discussions about my life deeply - Eg culture or faith/ beliefs. But I think that’s ok and it went well.

Suggested improvements
Maybe taken a little more time with people when answering questions. Some find it hard to open up

2022-05-11 11:24:29
Response from Campbell House

thank you for your comments. I have passed your improvement suggestion to the team. Best wishes Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Perinatal Mental Health
4th May 2022


Questions asked about culture

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of IAPT (Changing Minds)
3rd May 2022


My experience with this process has been amazing. It has provided me with so many useful tools and information that is going to change my life for the better. Everything was explained to me in ways I could understand I truly felt as though I could engage with it. I can’t be thankful enough for the support and guidance that had been provided.

Suggested improvements
I don’t feel there is anything that could have been done better. It was all done incredibly well. There is nothing I feel I could/would improve.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of IAPT (Changing Minds)
3rd May 2022


I felt safe and comfortable in the sessions. I felt [name removed] was kind and compassionate towards me. I have learnt that I didn't have to get rid off my anxiety and normalising it.

Suggested improvements
I don't think so.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
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Rating not given.
Spiritual needs
Cultural needs
 
 
Page 75 of 402
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Resources

Short link to review Campbell House: http://iwgc.net/ejouo