Reviews
Reviews
I will write a lettet
My culture was not an issue and irrelevant to the subject so this never arose
I was able to cope with my maternal OCD much better during my pregnancy. Everyone involved was kind and understanding.
I was at home, so I was happy in my own space. [name removed] gave me space and time to answer; she repeated what I said to ensure that she had interpreted my responses.
I had to deal with an issue during my session, and [name removed] was happy to call me back when everything had been sorted.
Thank you for your comment about a face to face initial meeting. I have passed this to the service manager for review. Best wishes, Hugh Jones, Patient Experience Manager
I always felt understood and that I could open up about anything and nothing was too much of an issue
Thank you for taking the time to leave a review for our service. We appreciate your feedback and will look to make changes where we can.
I feel I was treated with respect by the group facilitators during my time doing scm. Facilitators were curteous and respectful during the modules. Everything was explained clearly in a way that I was able to understand.
My therapist was very helpful and got to know me well during my course of therapy. However I don’t think there was really any discussions about my life deeply - Eg culture or faith/ beliefs.
But I think that’s ok and it went well.
thank you for your comments. I have passed your improvement suggestion to the team. Best wishes Hugh Jones, Patient Experience Manager
Questions asked about culture
My experience with this process has been amazing. It has provided me with so many useful tools and information that is going to change my life for the better. Everything was explained to me in ways I could understand I truly felt as though I could engage with it. I can’t be thankful enough for the support and guidance that had been provided.
I felt safe and comfortable in the sessions.
I felt [name removed] was kind and compassionate towards me.
I have learnt that I didn't have to get rid off my anxiety and normalising it.